What is Hospitality Management ?

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Ever wondered about what happens behind the working of any hospitality industry, be it any restaurants, hotels or travel agencies? The backbone of these industries lies in the hands of those who manages these areas with their impeccable attitude in dealing with the difficulties arising within the industry.  Now, it has been imbibed in our culture to have occasional tours or to watch movies or to eat out. And we are always at awe when we witness the generous and friendly nature of the host towards us.

Hospitality meaning is self-contained in the word; being hospitable. Thus, hospitality management mainly refers to hotel management and it involves supervising the operations as well as taking responsibility for the needs of the guests. This is mainly service oriented and this industry opens up many placements wherein the aspirants can pursue different types of careers. An individual can become a hotel or restaurant manager with a degree in hospitality management. Well, the term hospitality management cannot be confined to hotel management alone. Have you ever dreamed of opening up your own restaurant or organizing an event or even working as a travel agent? If your answer is yes, then you can pursue a degree in hospitality management.

As hospitality industry is diverse and growing, there are a number of programs in various schools to help the aspirants excel in their career. It is not always necessary to hold a degree in order to get into this industry. If you have a high school diploma, then you can attain a position at the entry level. Later, you can work your way up through promotions. This is an effective method if your plan is to dedicate yourself to a single organization, where you will ultimately find yourself leading to don managerial position. However, there are many companies who demand a certificate or a degree to get you into your desired position. Apart from those industries above, professionals in hospitality management can also work in public sectors like universities and hospital administration. People can also earn handsome money from the hospitality management if one graduates from a well known and a reputed institution.

A career in hospitality industry is not so easy as it seems; in terms to one’s personality and not of degree. The management of such industries are very challenging and the managers need to be versatile and open minded to meet the requirements of both his subordinates as well as the guests. They must not only be well versed in customer service skills but should be tough and fair in training the staff. Everything runs on their head, so there cannot be even a slightest mistake from their part. They must also possess an empathetic stance towards their customers when they address their problems.

They must also be quick decision makers, when it comes to matters of emergency. One must remember that the duty does not end once you have achieved your degree or certificate. Instead, you will have to put everything you learned into practice, by engaging yourself with others. With these exceptional skills, one must be able to provide the guests with a lasting impression and satisfaction, which will ultimately lead to the success of the company in this industry.


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shahi@What is Hospitality Management ?

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